a71bat Privacy Policy

This Privacy Policy ("Policy") sets out the basis on which a71bat ("a71bat", "we", "us", "our") collects, processes, stores, and protects personal information from individuals ("you", "your", "Player") who access or use the a71bat platform at a71bat.net, including all casino games, sports betting services, payment features, and account management tools available to players in Bangladesh.

By registering an account with a71bat or by continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with the a71bat Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

a71bat is committed to protecting the privacy and security of every player. We recognise that the personal information you share with us is entrusted to us, and we take that responsibility seriously. This Policy applies to all data collected through the a71bat website, mobile-optimised platform, and any related communications including email and live chat support.

For the purposes of this Policy, the data controller responsible for your personal information is a71bat, operating the platform at a71bat.net. As data controller, a71bat determines the purposes and means by which your personal data is processed.

If you have any questions about how a71bat processes your personal data, or if you wish to exercise any of your data rights as described in Section 10 of this Policy, please contact our Data Protection team using the contact details provided in Section 14.

a71bat collects several categories of personal data in the course of providing its services to players in Bangladesh. The categories of data we collect include:

Identity & Contact Data:

• Full legal name as it appears on your National ID Card (NID)
• Date of birth (used for age verification — players must be 18 or older)
• Bangladeshi mobile phone number registered to your bKash, Nagad, Rocket, or Upay account
• Email address used to register your a71bat account
• Residential address in Bangladesh (required for enhanced verification)

Identity Verification Documents:

• Copy of National ID Card (NID) or passport
• Recent utility bill or bank statement showing your name and address
• Selfie photograph for liveness verification where required

Financial Data:

• Transaction records including deposit amounts, withdrawal requests, and bonus credits — all denominated in Bangladeshi Taka (৳)
• Payment method identifiers associated with bKash, Nagad, Rocket, Upay, Visa, or Mastercard (we do not store full card numbers)
• Account balance history and wagering activity

Technical & Usage Data:

• IP address and approximate geolocation at the time of login
• Device type, operating system, and browser version
• Session duration, pages visited, and features accessed within the a71bat platform
• Game play logs including bet amounts, game titles, and session outcomes

Communications Data:

• Records of live chat conversations with our support team
• Email correspondence between you and a71bat
• Responses to satisfaction surveys or promotional communications where you have opted in

a71bat collects personal data through the following primary channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotional offers.
• Automated technologies: Technical data collected automatically when you access the a71bat platform, including through cookies, server logs, and session-tracking technologies. See Section 11 for details on our cookie use.
• Third-party sources: We may receive data about you from identity verification service providers, payment processors (bKash, Nagad, Rocket, Upay), fraud prevention services, and game studios whose content is hosted on the a71bat platform. Such data is only used in conjunction with the purposes described in Section 5.

a71bat uses the personal data we collect for the following specific purposes:

• Account management: Creating, maintaining, and securing your a71bat player account, including authentication, password resets, and session management.
• Identity verification: Confirming that you meet the 18+ age requirement and that the details you have provided are accurate, to protect both you and the integrity of the platform.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and maintaining records of all ৳ transactions associated with your account.
• Platform operation: Delivering casino games, sports betting markets, live dealer tables, and all other features of the a71bat platform in a stable and personalised manner.
• Responsible gaming: Monitoring your account activity to identify patterns consistent with problem gambling and, where appropriate, proactively offering self-exclusion, deposit limit, or session control tools.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, cheating, and any other form of prohibited conduct as described in the a71bat Terms & Conditions.
• Legal compliance: Meeting our obligations under applicable laws and cooperating with regulatory enquiries or law enforcement requests where legally required.
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support service based on interaction history.
• Service improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and content of the a71bat platform.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may withdraw this consent at any time.

a71bat processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the a71bat Terms & Conditions, including account management, payment processing, and platform access.
• Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money laundering requirements, and cooperation with law enforcement.
• Legitimate interests: Processing necessary for a71bat's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your own privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily applicable to marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

a71bat does not sell, rent, or trade your personal information to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction data required to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection agreements.
• Identity verification providers: Third-party KYC (Know Your Customer) services that assist a71bat in verifying player identities and meeting age verification requirements. These providers are contractually bound to process data only on a71bat's instructions.
• Game studio providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other content partners receive game session data necessary to deliver and audit game outcomes. These providers do not receive your identity or financial data.
• IT and hosting providers: Infrastructure partners who host the a71bat platform and provide related technical services, subject to strict confidentiality and data security obligations.
• Fraud prevention services: Specialist providers that assist in detecting and preventing fraudulent account activity, money laundering, and other security threats.
• Legal and regulatory authorities: Where we are required by law, court order, or legitimate regulatory request to disclose personal data to Bangladeshi authorities or other competent bodies.

a71bat retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data: Retained for the full duration of your account's active status plus a period of 5 years following account closure, to meet financial record-keeping and anti-money laundering obligations.
• Transaction records: Retained for a minimum of 5 years following the date of each transaction, consistent with standard financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of 5 years following the completion of the verification process, or longer if required by law.
• Support communications: Retained for 2 years following the closure of the relevant support case, unless the matter is subject to ongoing investigation or dispute resolution.
• Marketing consent records: Retained for the duration of your consent plus 2 years following withdrawal, as evidence of your original consent.
• Technical and usage data: Typically retained in identifiable form for 12 months, after which it may be aggregated and anonymised for analytical purposes with no fixed deletion date.

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. You may request early deletion of your data, subject to the limitations described in Section 10.

a71bat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
• Encrypted storage of sensitive personal data including identity documents and payment identifiers at rest.
• Access controls ensuring that only authorised a71bat personnel with a legitimate need can access player personal data, governed by role-based permissions and regular access reviews.
• Two-factor authentication (2FA) available to all players for additional account login security.
• Regular security audits and penetration testing conducted by independent security specialists.
• Intrusion detection systems that monitor the a71bat platform around the clock for signs of unauthorised access or anomalous activity.
• Staff training on data protection obligations and secure handling of personal information.

Despite these measures, no method of data transmission or storage is 100% secure. In the event of a security incident that affects your personal data, a71bat will notify you without undue delay and will take immediate steps to contain and remediate the breach.

As an a71bat player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14. We will respond to all valid requests within 30 days.

a71bat uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how players interact with our services. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the a71bat platform to function correctly. These include session cookies that keep you logged in during a visit and security cookies that help protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and display options to personalise your experience on the platform.
• Analytical cookies: Collect anonymised data about how players navigate the a71bat platform — which pages are visited, how long sessions last, and where technical errors occur. This data helps us improve the platform over time.
• Marketing cookies: Used to deliver relevant promotional content based on your game preferences and betting history on the a71bat platform. These are only active where you have provided consent.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the a71bat platform, but may affect the personalisation of your experience. Note that strictly necessary cookies cannot be disabled through browser settings without also blocking access to the platform itself.

The a71bat platform is strictly intended for adults aged 18 years and above. a71bat does not knowingly collect, process, or store personal data from individuals under the age of 18. If we become aware that personal data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has registered an account with a71bat, please contact our support team immediately using the details in Section 14. We will act on any such report without delay.

a71bat reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. Where changes are material, we will notify registered players via a prominent notice on the platform or by email to the address registered on their account.

The "Last updated" date at the top of this document reflects the date of the most recent revision. We encourage all players to review this Policy periodically. Your continued use of the a71bat platform following the publication of any revised Policy constitutes acceptance of the updated terms.

If you do not agree to any changes made to this Policy, you should discontinue use of the a71bat platform and may request account closure in accordance with the a71bat Terms & Conditions.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how a71bat handles your personal information, please contact our support team using the details below:

When submitting a data rights request, please include your registered email address, your a71bat account username (if known), and a brief description of your request. This will allow us to locate your account and process your request as efficiently as possible. We may need to verify your identity before acting on certain requests to protect the security of your account.